Revenue Management & Customer Retention in Subscription Management

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Principle of Subscription Management Business Model – “Transforming Onetime Revenue to Recurring Revenue”. This lured many corporate and even industries to shape, offer and buy their services on subscription basis by the customer. Many (companies) turned to subscription model to -(leverage on) the advantages embedded in the principle such as business continuity (Financially), brand and […]

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Identification and successful mitigation of challenges in Partner Management: An IaaS Scenario

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In the context of IaaS or data center (Cloud computing), Partners play an important role of business process. Be it as a technology partner who is enabling the service provider by providing technology support or a sales partner who sells the products to the end customers. No matter what kind of a partner one is, […]

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Deficient Billing Erodes Customer Trust And Business Viability

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Billing errors impact customer trust, and significantly affect customer satisfaction levels. This was illustrated by a recent survey of 2,000 energy utility customers in the UK undertaken by Consumer Intelligence. Their research found that 30% of those polled, had discovered an error on their energy bill. 28% had been overcharged in 2012 by an average […]

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Multi VM Orchestration

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Automation and Orchestration of multiple virtualized environments within a cloud data center (IaaS) is one of the key technologies that enables both customers and Cloud platform (IaaS) providers to deliver services in a predictable and recurrent model. This is the only method to be adopted by IaaS providers. However, it is not applicable for single […]

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SURE! Cloud Integrating Platform

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In this hyper-connected world where agility and on-demand access are the norm, today’s businesses demand a consumer like experience from platform suppliers. Yet, many organizations find themselves mired in a maddening reality of fragmented or incomplete offering with frustrated users and missed opportunities. The technologies companies are dealing with are not only incompatible but also […]

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Cloud is Not Raining Revenues, It Is Possibly Leaking Money Instead

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Globally, business organizations are moving towards Cloud-based services, which dramatically reduce their software and other computing costs. Recent reports indicate that Interest in the SaaS (software as a service) delivery model is growing drastically; by 2013 almost 85 percent of new vendors will be focused on SaaS services. As the market for Cloud services accelerates, […]

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