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SURE! in News

Cloud Communications Alliance Welcomes Magnaquest as New Member

Delray Beach, Fla., January 13, 2014

TheCloud Communications Alliance (CCA), the only industry peer association specifically dedicated to the advancement of cloud communications technologies, announced that Magnaquest has become the organization’s latest member. Magnaquest’s subscription lifecycle management product, SURE!, is an innovative enterprise product-based solution serving over 150+ customers across 25 countries with business critical solutions.

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Cloud Communications Alliance Welcomes Magnaquest as New Member

Delray Beach, Fla., January 13, 2014

TheCloud Communications Alliance (CCA), the only industry peer association specifically dedicated to the advancement of cloud communications technologies, announced that Magnaquest has become the organization’s latest member. Magnaquest’s subscription lifecycle management product, SURE!, is an innovative enterprise product-based solution serving over 150+ customers across 25 countries with business critical solutions.

Know More


Monetize Your Services Choose the right SMS system to reduce churn and increase ARPUs

By Venu Madhav on December 20, 2013

Indian television industry is going through a transformation. Impending Analogue Switch off and New Media like OTT present an immense opportunity and challenge. PayTV operators should also address the changing consumer and regulatory demands of varied content, better quality, improved service qualities etc; all at economical price points.

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Deficient Billing Erodes Customer Trust And Business Viability

By Bernt Ostergaard on December 4, 2013

Billing errors impact customer trust, and significantly affect customer satisfaction levels. This was illustrated by a recent survey of 2,000 energy utility customers in the UK undertaken by Consumer Intelligence. Their research found that 30% of those polled, had discovered an error on their energy bill. 28% had been overcharged in 2012 by an average of £121, leading customers to conclude that utilities are overpricing on purpose, which the accused utilities vehemently deny, but customer confidence is eroded to an all-time low. This situation is only set to get worse as customers are moved to electronic invoicing.

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Deficient Billing Erodes Customer Trust And Business Viability

By Bernt Ostergaard on December 3, 2013

Billing errors impact customer trust, and significantly affect customer satisfaction levels. This was illustrated by a recent survey of 2,000 energy utility customers in the UK undertaken by Consumer Intelligence. Their research found that 30% of those polled, had discovered an error on their energy bill. 28% had been overcharged in 2012 by an average of £121, leading customers to conclude that utilities are overpricing on purpose, which the accused utilities vehemently deny, but customer confidence is eroded to an all-time low. This situation is only set to get worse as customers are moved to electronic invoicing.

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Magnaquest LatAm clients welcome cloud option

By Phil Anderson – Friday, August 30, 2013

India-based enterprise solutions vendor Magnaquest’s Latin American clients are unanimous in preferring its cloud/hosted option for billing and CRM solutions, marketing director Satish Garikipati told BNamericas.

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